Not Mentioned General Shift Min 18 years old
The purpose of the Customer Engineer (CE) position is to provide Microsoft customers with reliable t... Read More echnical solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server or resource in high profile projects to ensure customer value. The CE Team supports a diverse variety of technical solutions built with Microsoft technology and products. The Customer Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical workshop/training onsite, as well as via telephone, and electronic media. The CE also delivers proactive Health Checks (HC) and advisory assistance which involves sharing MS best practices, analyzing the customer environment and setup against the best practices. ...Read Less
Amazon Development Centre (India) Pvt. Ltd.
4 - 5 years Not Disclosed by Recruiter Full time
General Shift Bengaluru